Roomsketcher

Oslo

Want to make a real impact in a Norwegian company that blends technology with creativity, and reaches users in over 170 countries?
At RoomSketcher, we build one of the world's most popular online floor plan tools. We're now looking for someone passionate about customer communication to lead our efforts in engaging and growing our user base -- from onboarding to loyalty.
This is a unique opportunity to own and shape a critical function in a fast-growing company, and help turn free users into loyal fans and paying customers.
<h4 class="navds-heading navds-heading--xsmall navds-typo--spacing">What you'll get at RoomSketcher</h4>
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High Impact Role: You'll own a core function and help shape the entire customer journey.
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International environment in a Norwegian company: Work with skilled colleagues in product, design, and marketing in a low-ego, high-trust environment.
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Time for Development: We dedicate time for professional development, through international seminars, courses, and self-learning.
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Team Culture: We're a fun, social group that values building a great culture both in and outside of work. We organize regular social events and look forward to welcoming you.
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<h4 class="navds-heading navds-heading--xsmall navds-typo--spacing">Your Role</h4>
As our CRM Content Manager, you’ll lead all lifecycle communication -- from the first welcome email to retention and upsell campaigns. You’ll be our go-to expert for crafting clear, compelling messaging across channels. This is a rare opportunity to shape a core part of the user experience and help define how we turn free users into loyal, paying customers. Your responsibilities include:
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Developing strategies and campaigns for onboarding, product updates, and upsell
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Writing and optimizing email flows, in-app messages, newsletters, and landing pages
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Collaborating closely with product and design to ensure cohesive, user-friendly experiences
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Using data and insights to test, learn, and continuously improve performance
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Bringing structure, creativity, and energy to a small but powerful team
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<h4 class="navds-heading navds-heading--xsmall navds-typo--spacing">Who You Are</h4>
We’re looking for a strong storyteller and communicator who’s excited by the power of content to drive engagement. You have 5+ years of experience in marketing, ideally in a SaaS or product-led company. You’ve had subject matter or managerial responsibility before and enjoy helping others grow.
You bring exceptional written communication skills -- you can write, edit, and direct creative work that converts. You are fluent in English, both written and spoken, and able to communicate clearly with international audiences. You’re hands-on, happy to build and optimize campaigns yourself, and you thrive on ownership and moving fast.
You’re familiar with email automation tools (we use ActiveCampaign, but experience with any major tool is welcome), and you're already experimenting with AI to enhance content creation, segmentation, or campaign performance.
**Interested?**We’d love to hear from you! Send us your CV along with a personalized cover letter that tells us why this role excites you and how your experience and personality would make you a great fit. We look forward to hearing from you.

Can you craft communication that drives action?