Ge Healthcare Norge

Horten

As a Lead Service Integrator (LSI), You will be responsible for overseeing the serviceability of our cardiovascular ultrasound products, ensuring that we have good enough documentation, processes, and parts on-shelf to serve our customers. You will work closely with service regions, lifecycle team and collaborate with cross-functional teams within engineering.
Key Responsibilities
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Responsible of serviceability of our products to make sure we have good enough documentation, processes, and parts on-shelf to serve our customers.
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Follow up changes on the products in Design Change Board (DCB) to evaluate if the changes have any consequences to the current service documentation, processes or parts.
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Customer Satisfaction Opportunity (CSO) follow up to see if we have new drivers that needs attention.
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Service Acceptance Testing (SAT) follow up with regions before introducing new features/functionality.
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Scrum Master for CCT, making sure CCT has a sustainable plan for each Train and presenting the plan.
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Spare part setups and following the process from implementation to on-shelf.
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Service Validations.
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Contributing to Service Training.
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Service representative in Core Team and contributing to NPIs.
</li></ul>
Qualifications
<ul><li>
Bachelor’s or master’s degree in electrical engineering, Computer Science, or a related field.
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Ability to lead, motivate people and delegate tasks
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Excellent problem-solving and analytical skills.
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Strong communication and interpersonal skills.
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Attention to detail and a commitment to quality.
</li></ul>
Desired qualifications
<li>Motivated to work and collaborate well with other people and teams</li>

GE HealthCare in Horten is looking for a Lead Service Integrator